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How can we help?
  1. Cryptact Help Center
  2. Getting Started
  3. Common Questions

Common Questions

  • What is cryptact?
  • Will I be asked to provide personal information?
  • Supported/Recommended Browsers
  • Could you recommend a tax accountant?
  • How to check my current subscription plan?
  • What is data retention plan?
  • Why am I asked to upgrade even though I’m below the annual transaction limit?
  • How to add a new credit card?
  • How will it appear on the credit card statement?
  • Even if the number of transactions decreases, do I still need to continue with the plan based on my past annual transaction volume?
  • I was subscribed to the old plan, but it became inactive due to a failed payment with my registered credit card. Can I select the old plan again?
  • If I change my subscription from old advanced plan to old standard plan, what will happen to the function that automatically recognizes Defi transactions?

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