What is Data Retention Plan?

This help page explains the Data Retention Plan.

 

1.About the Data Retention Plan

Starting September 9, 2024, we will offer "Data Retention Plan" at an affordable annual rate of 3,960 yen (tax included) to securely store your important transaction history data and calculation results uploaded to cryptact, especially for those who are taking a break from trading cryptocurrencies.

2.Eligibility

This plan is for users on a paid plan who will not be trading in the next fiscal year and thus do not need to subscribe to a paid plan, but still wish to retain the transaction history data they have already uploaded to cryptact.

If the transaction history data you uploaded to cryptact is deleted...

  • You will need to retrieve the history from the exchange and re-add it to cryptact.
  • You will need to manually add any missing information to the history again.
  • Some exchanges may have restrictions on obtaining past transaction histories.

Depending on the number of transactions, this process could take several hours to tens of hours.

If you are currently on a paid plan and have set your auto-renewal to disabled (OFF), your transaction history data will no longer be accessible once your paid plan expires. After 30 days, all data will be automatically deleted. Therefore, if you wish to retain your data, please consider subscribing to the Data Retention Plan or renewing your paid plan.

3.Detailed Features

The Data Retention Plan allows you to view your transaction history and use filter functions to search through your history. You can also access support from our help desk. However, if you wish to add or edit transaction histories or use other cryptact features, you will need to upgrade to a paid plan. Please refer to the table below for the specific features available under the Data Retention Plan:

Feature Availability
Data Retention (Viewing Transaction History)
Email Support
Automatic Support for Domestic Exchanges
Automatic Support for Overseas Exchanges
Automatic Identification of DeFi Transactions
Automatic Identification of NFT Transactions
Custom File Support
Data Locking
Download Transaction History List
Corporate Settings: Change Year End Month 
Corporate Settings: Include Year-end Mark-to-Market gains in annual P&L calculations

 

Specific Examples of Features Not Available in the Data Retention Plan:

  • Adding, editing, or deleting transaction histories
  • Adding, editing, or syncing APIs or wallet addresses
  • Resolving invalid transactions or "to confirm" transactions
  • Changing ledger settings

Other Notes:

  • Data Locking: The Data Retention Plan does not include the "data locking function." If you wish to lock your data, please do so before subscribing to the Data Retention Plan. Be aware that the calculation results of histories that are not locked may fluctuate for various reasons. For details, please refer to "If you unlock your data." If you wish to use the data locking function while on the Data Retention Plan, you will need to upgrade to a paid plan.

  • Automatic Renewal Discount: For those using the Data Retention Plan, the automatic renewal discount does not apply. To be eligible for the automatic renewal discount, please subscribe to a paid plan other than the Data Retention Plan (excluding ineligible plans). For more details about the automatic renewal discount, please check this page.

4.Changing Plans

For details on how to change your plan, please refer to the following help page:

How to Change Subscription

4.1 Changing from a Paid Plan to the Data Retention Plan

You can change your plan at any time, but the switch to the Data Retention Plan will take place automatically after the expiration of your current paid plan.

 

4.2 Changing from the Data Retention Plan to a Paid Plan

You can change your plan at any time. Upgrading to a paid plan will take effect immediately.