I have been using the eligible plan for automatic renewal discounts (the old plan) for several years, but why is it showing as the "1st year"?

 

The automatic renewal discount will start counting from the date of payment for the eligible plan purchased (*)on or after 9:00 AM (Japan Time) on September 9, 2024. (*This includes new subscriptions, purchases through automatic renewal, and purchases through plan changes.

Starting from the automatic renewal date of your contract after this schedule, a discount will be applied based on the usage period of the eligible plan for automatic renewal, as follows.

  • Automatic renewal after 1 year of use: 10%

  • Automatic renewal after 2 years of use: 15%

  • Automatic renewal after 3 years of use: 20%

※For the eligible plan, after 3 years of continuous use, a fixed 20% discount will be applied every year thereafter.