A. As before, you will no longer be able to view your transaction history data immediately after the expiration date. Additionally, from the perspective of server load, the transaction history data will be completely deleted and unrecoverable 30 days after the expiration date. After that, your account will automatically transition to the new [Free Plan]. Therefore, if you wish to retain your data, please consider subscribing to the [Data Retention Plan] or a paid plan (*) before your data is deleted.
(*) For customers who have disabled auto-renewal, once the contract period of your existing plan expires, you will only be able to continue with the new plans starting from September 9, 2024. You will not be able to select the old plans. If you wish to continue with your existing plan, please enable auto-renewal before the expiration date of your existing plan. For more details, please refer to 5. Process for Applying New Plans.
For more details about the plan revision notice, please refer to the following help page.
[Important] Notice of cryptact Plan Revision (Effective September 9, 2024)
What are the old and new plans?
Old Plan: Plans on September 8, 2024 and before
New Plan: Plans from September 9, 2024