"The timestamp format for the file you uploaded is corrupted" error causes and solutions

This page explains the most frequent reasons of "timestamp format for the file you uploaded is corrupted" errors when you upload files, and helps you find the cause of your errors.

 

Cause: The file is corrupted or has been altered

If you open or edit CSV files you downloaded from exchanges on your PC, the file might become modified or corrupted unexpectedly and you won't be able to upload the file. Some operating systems also automatically save files immediately when they opened, resulting in corruption or format changes.

Solution

Please download the file again. This time, please do not open or edit the file before uploading it to Cryptact.

If you want to check the contents of the file, do not use Excel (Windows) or Numbers(Mac), since Excel and Numbers can alter the formatting and encoding of the file. Please consider using Notepad (Windows) or TextEdit (Mac) instead. Please also make sure you do not overwrite your original file.